Below FAQ are some common concerns of our clients before purchasing the product. If you have other questions, please just send it to service@houseoon.com.

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Shipping

For For in stock products - Free insured delivery worldwide. Duties and Taxes included.

please email our Customer Care team at service@houseoon.com with your name, country, and email to be added to our mailing list. We will reach out once we begin shipping to your country.

If your order qualifies for express shipping, you will see the cost listed at checkout. It varies based on your order.

If you are looking to get your product faster, we now offer expedited shipping options to customers shipping.

In-stock items are available within 3-16 business days depending on stock location and your destination. Stock status and shipping lead times are listed on the product page. Made-To-Order and custom pieces have a standard shipping lead time of 5-7 weeks .